---
title: "Blackout Dates: Prevent Scheduled Messages on Specific Dates"
description: Blackout Dates allow you to prevent automated messages from being sent on specific days throughout the year. If a scheduled NurturePoint text or email falls on a blackout date, it will automatically be rescheduled to the next available day.
---

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# Blackout Dates: Prevent Scheduled Messages on Specific Dates

Blackout Dates allow you to prevent scheduled messages from being sent on specific days throughout the year. **If a scheduled NurturePoint text or email falls on a blackout date, it will automatically be rescheduled to the next available day.**

This is especially helpful for holidays, church events, or other occasions when you would prefer not to send automated communications.

### **How to Manage Blackout Dates**

#### **1. Navigate to Dashboard \> Account \> Manage Blackout Dates**

![](https://connect.visitorreach.com/hs-fs/hubfs/undefined-Jul-22-2026-09-11-37-9805-PM.png?width=670&height=147&name=undefined-Jul-22-2026-09-11-37-9805-PM.png)

#### **2. Choose Message Channels**

Select whether you want the blackout dates to apply to email, SMS, or both.

![](https://connect.visitorreach.com/hs-fs/hubfs/undefined-Jul-22-2026-09-11-37-6968-PM.png?width=670&height=247&name=undefined-Jul-22-2026-09-11-37-6968-PM.png)

#### **3\. Select Predefined Blackout Dates**

A list of common holidays is available for quick selection. Simply check the box next to any holiday you would like to prevent messages from being sent.

![](https://connect.visitorreach.com/hs-fs/hubfs/undefined-Jul-22-2026-09-11-38-5371-PM.png?width=670&height=664&name=undefined-Jul-22-2026-09-11-38-5371-PM.png)

#### **4. Add Custom Blackout Dates**

You can also create your own recurring blackout dates.

- Enter the month, day, and optional label to identify the date.
- Select Add Date and Save.
- Custom blackout dates automatically recur every year.

![](https://connect.visitorreach.com/hs-fs/hubfs/undefined-Jul-22-2026-09-11-38-2366-PM.png?width=670&height=198&name=undefined-Jul-22-2026-09-11-38-2366-PM.png)

#### **5. Save Your Changes**

After selecting your predefined holidays and adding any optional custom blackout dates, click **Save** to apply your changes. Your automated messages will now skip those dates and resume on the next available day.

### **How Blackout Dates Work**

When a scheduled message falls on a blackout date:

- The scheduled message will not be sent on the blackout date. This includes NurturePoint Journey messages and scheduled mass messages.
- It will automatically be rescheduled for the next available day.
- Since ads are still live, if a new person requests information, the first automated message will be sent at the next available date.
- No manual adjustments are required after your blackout dates have been configured.

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