---
title: How to Use Notes on a Person’s Profile
description: Learn how to use Notes on a person’s profile to save important details, share helpful context with your team, and provide thoughtful follow-up.
---

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# How to Use Notes on a Person’s Profile

## The Notes section gives you and your team a simple place to save important information about a person directly within their profile. Notes can help your team remember meaningful details, stay aligned, and provide more personal and intentional follow-up.

### **What Can Notes Be Used For?**

Notes can be used for anything that may be helpful for you or your internal team to remember about a person. For example, you might add a note about:

- **Pastoral care** or important details shared during a conversation
- An upcoming **visit** they are planning to make
- A **prayer request** you want to remember or follow up on
- A significant **life situation or update** they have shared
- Important **context** that may help another team member continue the conversation
- A reminder for future **follow-up** or connection

The possibilities are flexible. The goal is to provide your team a convenient place to keep helpful context connected to the person so it can be referenced when needed.

### **How to Access Notes from People**

1. Navigate to **People** in your App or Dashboard.
2. Select the person whose profile you would like to view.
3. Click **Personal Info**.
4. See **Notes**.
5. From here, you can view notes associated with that person or add information you would like to remember.
   
   ![](https://connect.visitorreach.com/hs-fs/hubfs/undefined-Sep-11-2026-05-49-24-5933-PM.png?width=670&height=407&name=undefined-Sep-11-2026-05-49-24-5933-PM.png)

### **Accessing Notes from Conversations**

You can also quickly access a person's notes while viewing a conversation.

1. **Open Conversations** and click on the person’s profile to view their information.
2. **Navigate to Notes** within their profile.
3. **View or add notes** without leaving the conversation or searching for the person under People.

### **Stay Connected and Informed**

Notes make it easier for your team to remember the details that matter. Whether you're following up on a prayer request, preparing for someone's first visit, or sharing helpful context with another team member, Notes can help your team provide thoughtful and consistent care throughout each person's journey.

**Tip:** Because notes can be viewed by internal team members with access to the person's profile, keep notes relevant, respectful, and helpful for your team's follow-up and care.

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