---
title: Schedules for Tap Products
description: Schedules allow you to automatically route Tap products to specific destinations based on the day and time.
---

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# Schedules for Tap Products

## Schedules allow you to automatically route Tap products to specific destinations based on the day and time. This ensures the right content and experience are delivered exactly when needed.

 

![](https://connect.visitorreach.com/hs-fs/hubfs/undefined-Sep-11-2026-05-33-17-1006-PM.png?width=670&height=82&name=undefined-Sep-11-2026-05-33-17-1006-PM.png)

### **How Schedules Work**

A Schedule connects a Tap product to different destinations that are set up as Categories during specific time windows. Outside of those defined time windows, a **Default** destination can be set to ensure there are no gaps in routing.

This feature gives you the ability to:

- Assign different destinations by day and time.
- Create multiple events within one schedule.
- Set a fallback (**Default**) destination.
- Easily view and adjust schedules using Visual Builder.

### **Managing Schedules**

There are two primary ways to manage Schedules:

#### **Option 1: Visual Builder**

Visual Builder provides a visual, drag-and-drop interface for managing your schedule. In this interface you can:

- View your full schedule layout by day and time.
- Drag and drop Tap destinations into specific time slots.
- Edit existing time blocks quickly.
- Adjust by day and time increments.
- Set a Default destination for any time window not covered by scheduled events.

![](https://connect.visitorreach.com/hs-fs/hubfs/undefined-Sep-11-2026-05-33-18-1677-PM.png?width=670&height=579&name=undefined-Sep-11-2026-05-33-18-1677-PM.png)

### **When to Use Visual Builder**

Visual Builder is best for:

- Quickly adjusting time slots.
- Seeing your weekly schedule at a glance.
- Moving destinations between days or times.
- Making real-time edits.

### **Option 2: Create (Form)**

The Create (Form) view allows you to build a structured schedule from scratch.

#### **Step 1: Create a New Schedule**

- **Set a Title for your schedule:** Use a clear, descriptive name so your internal team understands its purpose (e.g., “Sunday Auditorium” or “Youth Night”).

- **Choose a Default destination:** This destination will be used whenever no scheduled event is active.

#### **Step 2: Add Events**

Under Events, you can define specific time-based rules.

For each event, you can:

- Select the Category
- Choose the day(s) the event applies to
- Set the Start and End Time

You can create multiple events within a single schedule to set up different activities, services, or experiences throughout the week.

### ![](https://connect.visitorreach.com/hs-fs/hubfs/undefined-Sep-11-2026-05-33-17-3686-PM.png?width=670&height=698&name=undefined-Sep-11-2026-05-33-17-3686-PM.png)

### **Assigning Schedule to Tap Products**

Under Tap Product, select a VisitorTap product. At the bottom, the Schedule (optional) default is set to None.

![](https://connect.visitorreach.com/hs-fs/hubfs/undefined-Sep-11-2026-05-33-17-8175-PM.png?width=670&height=676&name=undefined-Sep-11-2026-05-33-17-8175-PM.png)

Select the drop-down arrow to see all available Schedules to assign and select the desired Schedule.

![](https://connect.visitorreach.com/hs-fs/hubfs/undefined-Sep-11-2026-05-33-18-6044-PM.png?width=670&height=676&name=undefined-Sep-11-2026-05-33-18-6044-PM.png)

 

After selecting the Schedule, select Update, and save this change.

### **Best Practices**

- Double check scheduled days and times are accurate prior to saving.
- Always set a Default destination to avoid unintended routing gaps.
- Create a Category for any link or Taptree to be able to add to your Schedule.
- Schedule Tap products for main events, like Sundays services, with plenty of buffer time, such as 30 minutes before and after service to avoid any gaps.
- Troubleshoot the system by testing the Schedules feature before your first event and ensure that all Tap products are scheduled and routing to the correct links at their designated days/times.

---

 

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