---
title: What is VisitorTap?
description: Discover how VisitorTap simplifies church engagement by making it easy for guests and members to connect. 
---

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1. [Knowledge Base](https://connect.visitorreach.com/help?hsLang=en)
2. [VisitorTap](https://connect.visitorreach.com/help/visitortap?hsLang=en)
3. [VisitorTap 101](https://connect.visitorreach.com/help/visitortap?hsLang=en#visitortap-101)

# What is VisitorTap?

## VisitorTap is a tap-to-connect platform designed specifically for churches that allows guests to use their phones to instantly access digital guest cards, giving, event registration, prayer requests, or whichever important next step you choose. No downloads or QR codes needed. A person simply holds their phone near a VisitorTap product, and the selected link or Taptree opens on their screen.

### **How Does VisitorTap Work?**

VisitorTap products use NFC, or Near Field Communication—the same contactless technology used for mobile payments. [Learn more about how NFC technology works here.](https://connect.visitorreach.com/help/how-does-nfc-technology-work-exactly?hsLang=en)

Each VisitorTap product is securely connected to the VisitorReach Dashboard. Your church can change where a product directs people without replacing the physical product or printing a new QR code.

![](https://connect.visitorreach.com/hs-fs/hubfs/undefined-Aug-14-2026-06-18-03-2240-PM.png?width=670&height=464&name=undefined-Aug-14-2026-06-18-03-2240-PM.png)

### **With VisitorTap, you can choose how you engage with your guests:**

- **Direct Link:** Send people directly to one destination, such as a digital guest card, giving platform, event registration page, or sermon notes.
- **Taptree Basic:** Create a simple, customizable menu that organizes multiple church links in one place.
- **Taptree Pro Builder:** Build a more visual, app-like experience that guides people toward relevant next steps.

Not sure which Taptree is right for your church?<https://connect.visitorreach.com/help/visitortap-basic-vs.-pro?hsLang=en>Visit[VisitorTap Basic vs. Pro](https://connect.visitorreach.com/help/visitortap-basic-vs.-pro?hsLang=en).

### What is a Taptree?

A Taptree is a mobile-friendly menu that brings your church’s most important links together in one place. Instead of asking people to search through your website, a Taptree gives them immediate access to the next steps you want to feature.

Common Taptree links include:

1. Guest Card
2. Giving
3. Water Baptism Sign-ups
4. Upcoming Events
5. Sermon Links
6. Prayer Requests

Your church can create multiple Taptrees for different services, ministries, campuses, or events.

- [Learn how to create a Basic Taptree.](https://connect.visitorreach.com/help/how-to-create-a-taptree?hsLang=en)
- [Explore the Taptree Pro Builder.](https://connect.visitorreach.com/help/visitortap-pro-builder?hsLang=en)

### **Manage VisitorTap from Your Dashboard**

The VisitorReach Dashboard gives your team one place to manage VisitorTap products and experiences. Your team can update links, organize products, build Taptrees, schedule changes, and review engagement.

Explore these dashboard features:

- [Managing VisitorTap in Your Dashboard](https://connect.visitorreach.com/help/managing-visitortap-in-your-dashboard?hsLang=en)
- [VisitorTap Analytics](https://connect.visitorreach.com/help/visitortap-analytics?hsLang=en)
- [Schedules for Tap Products](https://connect.visitorreach.com/help/schedules-for-tap-products?hsLang=en)
- [Using VisitorTap Categories](https://connect.visitorreach.com/help/how-to-use-the-category-feature?hsLang=en)
- [Using SMS and Tap-to-Text](https://connect.visitorreach.com/help/using-sms-in-visitortap?hsLang=en)

### **VisitorTap Products**

VisitorTap offers several physical products for different church environments:

- **Tap Rounds:** Adhesive vinyl or PVC products for chairbacks, pews, signs, and other suitable surfaces.
- **Tap Cards:** Durable, credit-card-sized products that can be carried or displayed.
- **Table Stands:** Freestanding tap points for welcome centers, cafés, information tables, and events.
- **Chair Loops:** Portable products for churches that regularly set up and tear down their seating.
- **Custom Tap Products:** Cards and rounds designed to reflect your church’s branding.

[View VisitorTap product specifications and available options.](https://connect.visitorreach.com/help/visitortap-card-specifications?hsLang=en)

Churches interested in branded cards or rounds can also review the[custom ordering options and requirements](https://connect.visitorreach.com/help/custom-ordering-options?hsLang=en).

### **Where Can VisitorTap Products Be Used?**

VisitorTap products can be placed anywhere people may need information or a clear next step, ![](https://connect.visitorreach.com/hs-fs/hubfs/undefined-Aug-14-2026-06-18-02-1081-PM.png?width=217&height=309&name=undefined-Aug-14-2026-06-18-02-1081-PM.png)including:

- Sanctuary chairs or pews
- Kids check-in
- Church cafés
- Information counters
- Classrooms
- Membership classes
- Conferences and special events
- Portable church environments

Placement can affect how easily people notice and use your tap products. Review[where VisitorTap products can be used](https://connect.visitorreach.com/help/where-can-visitortap-cards-be-used?hsLang=en) before installation.

### ![](https://connect.visitorreach.com/hs-fs/hubfs/undefined-Aug-14-2026-06-18-02-6433-PM.png?width=670&height=307&name=undefined-Aug-14-2026-06-18-02-6433-PM.png)

### **Turn Every Tap into an Ongoing Connection**

When VisitorTap is used with a VisitorReach plan, a completed guest form can also connect someone to personalized text and email follow-up through the VisitorReach App. This helps your team build lasting connections beyond the initial tap.

Here’s how it helps your church stay connected with guests and members:

**1. Manage everything from the VisitorReach Dashboard:** Update links, manage Tap products, and connect people to relevant next steps—all from one place. This gives your team more time to focus on building genuine connections with people.

**2. Create a personalized journey for Sunday guests:** When someone completes a digital guest card through VisitorTap, they can be added to a customized Sunday Guest Journey in the VisitorReach App.

**3. Begin follow-up right away:** Send an immediate text thanking guests for visiting, invite them to meet a leader in the lobby, and continue connecting through personalized texts and emails. This turns a simple tap into the beginning of a meaningful relationship.

### **Have Questions?**

Find answers anytime in the[VisitorTap Knowledge Base](https://connect.visitorreach.com/help/visitortap?hsLang=en), including setup guides, best practices, dashboard tutorials, and troubleshooting tips.

Need additional help? Reach out to our team at [visitortap@visitorreach.com](mailto:visitortap@visitorreach.com).

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    - [Taptree](https://connect.visitorreach.com/help/visitortap?hsLang=en#taptree)
    - [Placement & Best Practices](https://connect.visitorreach.com/help/visitortap?hsLang=en#placement-best-practices)
    - [Managing Your Dashboard Features](https://connect.visitorreach.com/help/visitortap?hsLang=en#managing-your-dashboard-features)
    - [Troubleshooting - VisitorTap Help Center](https://connect.visitorreach.com/help/visitortap?hsLang=en#troubleshooting-visitortap-help-center)
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